Improve your portfolio with well-groomed EVs from private sellers:

Fewer Damages

C2B cars come from owners who see these vehicles as more than just a car. EVs are treasured, not just owned. The emotional connection leads to fewer damages and a much higher level of care than B2B cars.

Lower mileage

Unlike company cars, which often rack up miles, C2B cars boast lower mileage. This is due to their primary use for personal journeys, ensuring a fresher start for their next chapter with you.

More extra features

EV owners mostly don't just drive but deeply appreciate the cutting-edge aspects of their vehicles and care about technology. Thus, C2B cars with desirable extras such as autopilot, TÜV HU, and paint condition are more common. All these features can be found easier in C2B cars, than in B2B cars.

Dealers

How it works

We ensure you have access to a variety of EVs coming from private sellers.

1. Before auction

Scouting potential sellers:

We use our outbound channels and personalised outreach to potential sellers. This proactive way ensures we're not just waiting for sellers to come to us, but actively seeking out sellers wishing to sell their EV.

Qualifying Leads:

Each potential sale is carefully evaluated to ensure readiness for auction. On top of that we confirm on the day of auction that they are ready to sell. This check is our way of guaranteeing that only the ready-to-sell cars make it to the auction block, saving your time and enhancing the buying experience.

Gathering Vehicle Information:

We compile a comprehensive overview on each car, including photographs, a detailed damage history, and a list of extra features. This ensures that you have all the information you need to make informed decisions.

Final Confirmation:

On the day of the auction, we perform a final check to confirm the availability of each car and that the seller hasn’t had a change of heart. This last step helps us to make a seamless auction process, free from surprises and disappointments for you and us.

2. Auctions

Weekly auction schedule

We host one C2B auction every week, ensuring regular opportunities for bidders.

Auction Visibility:

Cars become visible in the Auction section starting Tuesday morning, giving you 24 hours to review.

Bidding Window:

As a bidder, you have from Tuesday morning until Wednesday at 2pm to place your bid. This encourages timely decision-making - no time-rushed decisions.

Blind Auction Format:

Each bidder is allowed a single bid. To make sure to outbid other participants, make sure to place the highest bid you can offer. Once you place a "market price" bid the bid is directly communicated to the seller. This means the auction can conclude before the auction end time.

Winning Criteria: The auction is won by the highest bidder or if one of participants bid the “market price” and it was accepted by sellers immediately, ensuring a straightforward selection process.

3. Post auction

Communication with Sellers:

Immediately after the auction, we send out the offer to EV owners and reach out via phone, email, and SMS. In case of “market price” bid, the sellers are contacted directly.

Offer Acceptance Window:

Sellers have 24 hours to accept the auction offer once it's received. Bids place on the auction are only binding for 24 hours after the auction end. The seller is therefore required to accept or counter the offer within this time period.

Handling Rejections:

If the offer is declined by the seller, we propose a counteroffer to the highest bidder, aligning with the seller's expectations.

Negotiation and Resolution:

If seller expectations are not possible to match, negotiations are attempted: we send a counter offer to the highest bidder or we close the deal without sale. If unresolved, the deal may be cancelled, with immediate notification to the bidder.

Quality Check and Finalization:

After a contract signing, a thorough quality check is done by us of all the information in the contract. Successful quality check leads to final deal closure, invoice issuance, and car delivery arrangement. Once a price has been reached and agreed upon, the deal is finalized. At this point Cardino initiates logistics processes with the seller to deliver the car to you.

FAQs

How long does it take for the seller to react to the offer?

The seller has a strict 24 h time frame following the completion of the auction to react to their presented offer. This is the time period in which your bid is binding. In the cases where the seller accepts the offer after the 24h deadline has passed it will be up to you whether you are still interested in purchasing the car at the previous bid or not.

What happens if the Seller rejects the offer?

We identify the rejection reason and try to understand if we can solve the problem. If the problem is not possible to be solved, we cancel the offer and inform you immediately via email and on in app my purchases view.

When and how often is the auction happening?

Right now the auction is happening once per week. The cars will be visible in the auction tab from Tuesday morning until Wednesday 2pm.

How is C2B auction different from B2B?

C2B auction is a blind auction- meaning you only place one bid, without seeing how high the current bids are. It’s up to you to place a fair bid.

What does the negotiation process look like?

We send the contract to the seller with an offer directly after the auction ends (Wednesday 2pm). If the seller does not accept the offer, we engage in a phone call and try to align his expectations with the current market fluctuations. Once we have a minimum acceptable price we send the counter offer to you. These counter offers are visible in your ‘My purchases’ tab. If the difference between the highest bid and seller expectation is too high - we cancel the deal immediately.

How can I make sure that I win the auction?

There are two best practices that significantly increase the likely hood of winning a blind auction.

Place your bids early. Offers are sent to the seller as soon as they are placed. If you place a fair offer early the deal might close before other dealers even have a chance to see the car.
Bid fair market prices for the car. Sellers have already been informed of the expected value of their car. If your bid correlates to this the deal will typically close same day.