Seller's Guide

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Kia Account Transfer Guide

Kia Account Transfer Guide

Please transfer your account to: sales@cardino.de

How to Disconnect Your Kia Account When Selling Your Vehicle

Are you a Kia seller who has recently sold or plans to sell your Kia vehicle through Cardino? It is essential to properly disconnect your Kia account to ensure a smooth transition for both you and the new owner. In this blog post, we will guide you through the steps on how to disconnect your Kia account and delete it if needed. Let's get started!

How do I disconnect from the Kia Connect App?

To disconnect your Kia vehicle (based on the FIN/VIN) from your Kia Connect app, follow these steps:

  1. Open the Kia Connect app.
  2. Navigate to the "Manage Vehicle" section.
  3. Select your vehicle from the list.
  4. Choose "Disconnect" or "Remove" to sever the connection.

How do I delete my Kia account?

If you wish to completely delete your Kia account, you need to first disconnect all associated services. Follow these steps:

  1. Open the Kia Connect app.
  2. Go to the "Account" section.
  3. Select "Delete Account."
  4. Confirm the process by clicking "Delete."

Please note that deleting your Kia account is irreversible and may result in the loss of vehicle history, personal settings, and other connected data. Therefore, ensure that you have backed up all necessary data beforehand.

If you have any further questions or issues, please reach out to Kia customer service or Cardino support for assistance.

If you are selling with us: once you have successfully disconnected your account, we will add it to ours. You won't have to do anything after that point — we will take care of the rest of the process.